Customer service makes or breaks a business. But in all reality, live chat agents makes or breaks a business because you’re the one who can deliver superior live chat customer service or not. See, there are only two sides of the coin. As a live chat agent, you’ve got to be on top of the
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Today, the Offerchat team is happy to announce a series of updates being deployed to all user dashboards and Offerchat live chat widgets on websites the world over. This is our 4th official deployment of updates already and we’re just in the first quarter of the year. Yes, we’ve been very busy, really, but it’s
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Offerchat live online chat, a tool perfect for online businesses to increase their conversions and sales through customer engagement via live chat, can now be integrated with Adium. Good news for Mac users
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I love Pidgin! It’s my favorite instant messaging client and I have used for years. If you’re Pidgin dependent like me, chatting with all your contacts from various chat services (GTalk, Facebook chat, Windows Live Messenger, etc.), you’ll be thrilled to hear that you can now integrate your Offerchat live online chat account with Pidgin
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Monitoring and measuring certain aspects of your online business and marketing are essential to determine the success of your ecommerce initiatives or if you’re able to meet company goals. If you have a live chat widget added to your website or ecommerce store as a touch point and customer service tool, monitoring and measuring the
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Offerchat is the only free premium live chat tool in the market. No shit holier than that. There’s no need to undergo a free trial, no need to fear for the sands of time to run out, and no need to unlock premium, exclusive features with your earned gold points. Kiss free trials goodbye… Offerchat
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Manning your live chat customer service need not be a one-man feat. If you have other members in your staff with enough free time, you can include them in the dashboard so that they too can monitor visitors on your site, reply to chats and provide customer support. The Offerchat live chat tool will let
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