Adding a Post Chat Survey After Every Live Online Chat Session to Measure Customer Service Quality

Adding-a-Post-Chat-Survey-After-Every-Live-Online-Chat-Session-to-Measure-Customer-Service-Quality

Monitoring and measuring certain aspects of your online business and marketing are essential to determine the success of your ecommerce initiatives or if you’re able to meet company goals. If you have a live chat widget added to your website or ecommerce store as a touch point and customer service tool, monitoring and measuring the

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