Outsource with confidence

Why Use Live Chat for Customer Service?

Brand competition has become tougher than ever. All online stores have their own gimmicks to draw in customers. But what really tips the scales to your side is providing excellent customer service that gives customers the best experience before, during and even after they have bought your product or availed of your services. There's no better way for an easy, direct communication for customers to reach you than live chat. Switching to live chat customer service is currently being done by large companies and brands to make them more accessible to their customers and increase their loyalty to their brands.

Adding Live Chat Customer Service on Your Website

is as easy as:

1. Create an Offerchat account at www.offerchat.com
2. Insert the live chat widget snippet on your website between the header tags.
3. Activate the live chat widget and start receiving chats from your visitors or customers.

that's all!

Enjoy all of these live chat advantages:

• Hassle-free setup
• Assist customers anytime, anywhere
• One-to-one communication in real time
• Help customers find what they need and MAKE a sale
• Help customers with a checkout error and SAVE a sale

Why Outsource Live Chat Customer Service?

Live chat outsourcing rolls multiple benefits into one which makes it ideal especially for small businesses and startup ventures with limited budget. Through outsourced live chat support, they can field all customer inquiries and need for assistance through the most widely used direct communication channel today without hurting their budget. Outsourcing live sales and customer support to professional live chat agents from Offerchat enable you to focus on your business and other tasks necessary for business operations.

Get the Offerchat Advantage When It Comes to Outsourced Customer Service

At Offerchat, you can be confident that you'll only get the creme de la creme. No bad apples in the basket.

Offerchat live chat agents are all smart professionals with sharp customer service skills, worthy to be placed in the frontline of your business assisting customers in their needs and interacting with them through chat.

When outsourcing live chat agents from Offerchat, you can be confident we treat your brand as our own. Our live chat agents will take care of your customers as if it were their own. The result? Your brand gets the reputation of having the fastest, most reliable, and most effective customer care in the industry, thus winning customer loyalty because of very high customer satisfaction.