Always Here.

What is live chat?

Live chat is a tool that lets you communicate one-to-one with another person in real time through chat messaging. A live chat is today's fastest and most effective online customer service tool in the web that's increasingly becoming popular than email and even phone support.

The perfect customer service tool for small business

The proliferation of e-commerce sites and online shopping due to the "always connected" lifestyle of consumers made possible by new portable/mobile devices such as smartphones and tablets has increased the popularity of live chat customer support.

Small businesses that are not yet ripe to invest in a full scale phone customer service support have found the answer in live chat. Through a live chat tool , anybody who's just starting out with their e-business through an e-commerce site, a startup or any venture, are able to provide excellent customer service, better than large brands to a point.

Revolutionize the way you do customer support

Offer your e-commerce site visitors and potential buyers the easier way to get personalized assistance by having a live chat tool on your site. With the Offerchat live chat, help can be accessed directly, solutions are provided instantly, and answers are obtained right when they need it.

Raise your sales through live chat customer service

You are right in thinking that customers go to the next shop with a person behind the counter who can attend to their needs. Prevent a sales opportunity from hopping towards your competitor by adding live chat customer service.

Add live chat to your website and be assured you or your staff can man the shop and attend to the customers. Providing excellent customer service through live chat is what creates patrons who come back and do business with you over and over and over again.

Add Offerchat live chat in 3 easy steps:

• Sign up.

  Get your very own Offerchat live chat account for without spending a single dime. Enjoy the perks and features of a premium live chat customer service tool without counting the days until free trial ends. Sign up is easy, painless and takes less than 1 minute to complete.

• Add the widget snippet.

  Upon registration you'll be given a tiny script to be copied and added into the tags of your site's HTML. The live chat widget will immediately appear live and working on your website.

• Start engaging your visitors.

  You can now assist your customers better. Every time you login to your Offerchat account, you'll be directed to the web based dashboard or client chat panel where you can see visitors on your site, reply to their queries, and even initiate a chat with them welcoming them to your site and letting them know you're here if they ever need assistance.