The Offerchat Team will take a break on March 28 and 29 in observance of Maundy Thursday and Good Friday during this season of Lent. Replies might be delayed when contacting Offerchat Support
Read More »
The Offerchat Team will take a break on March 28 and 29 in observance of Maundy Thursday and Good Friday during this season of Lent. Replies might be delayed when contacting Offerchat Support
Read More »
Please note that today, 26th of March, the Offerchat tool will receive new live chat updates, bug fixes and improvements. Many thanks to all users who participated by echoing back bugs and needed improvements. Highlight for this deployment: Admins and account owners can now filter chat history by agent name, making it easy for them
Read More »
Problems with making the live chat support tool work with older versions of Internet Explorer? That’s due to some browser compatibility clogs. Here are a few suggested workarounds for it. When all else fails, take heart
Read More »New useful features for the live chat tool and other important improvements to enhance user experience. Second wave of live chat updates this March!
Read More »Mobile marketing is said to be the next “big thing” expected to be the brightest highlight this 2013. Industry buzzwords related to marketing via the mobile channel have rolled out the tongues of marketing pundits, evangelizers, thought-leaders, and…them folks. Apple and Samsung waged a legal war amidst continuous intergalactic battles of smartphones and tablets. Android
Read More »Majority of online consumers are clearly not satisfied with the quality of customer service they are getting. The clever business person is one who can recognize that being the best in online customer service. including live chat support, will not only retain customers but also attract new ones. So how does one convert a crappy live chat support into a standout, customer-attracting one? Here are 5 easy ways
Read More »
The Offerchat Development Team has unleashed another round of updates and improvements to the Offerchat live online chat tool. Sweet improvements on the chat history panel, pre and post chat forms, Dashboard settings and so much more
Read More »