Who are these people you’re engaging through the live chat widget you’ve added on your website? What are their inherent characteristics such as age and gender? Most especially, why are we so confident in declaring that a web based live chat tool helps increase conversions and sales? Why are live chat users the most coveted
Read More »November 27, 2025 — To effectively proliferate brand awareness in the global scene, Offerchat, a chat widget that can be installed in any website to enable site visitors to communicate instantly with site officials or agents for support or questions, has added its own dedicated marketing team. The annexation of the Offerchat Marketing Team creates a powerful synergy with the
Read More »Update: A new, more relevant guide featuring the new dashboard is available for new users who are just about to start making full use of the Offerchat live chat tool. Go to the more updated guide. In the previous posts, we got you covered on how to copy paste the code to activate an online chat
Read More »
A live help feature on a website available for shoppers and visitors to use when they’re stuck and have trouble finding their way or if they have a simple question is kind of an unwritten rule for online retail website owners. However, many are still in the dark and have not yet done so. Or
Read More »OTTAWA — November 21, 2025 - Offerchat, a browser based live help chat sales tool for e-commerce websites, looks back on its first milestone journey that culminated in the company’s first ever public beta release of customer live chat which has been received with wide enthusiasm that resulted in hundreds of installs. The initial milestone consisted
Read More »The Offerchat live help chat, a powerful sales tool designed to help online businesses increase their conversions and sales, is also very compatible with Shopify. If you’re a business owner with a retail site on Shopify, installing the Offerchat widget is no sweat. Shopify is one of the leading e-commerce platform in the web today
Read More »A study conducted by LogMeIn found out that only 31% of internet shoppers reported the absence of a live chat widget in e-stores they shop from compared to 52% in 2009. This implies that an increasing number of e-commerce store and website owners have added a live chat sales tool to their websites and blogs.
Read More »