Dissecting the Cost Effectiveness of Live Chat

It what way can you save costs by using live chat for business instead of traditional voice and email support? Cost savings related to labor, hiring, training, management and technology can be made by resorting to a more consumer-focused communication channel. By weighing in on the different areas founders and business owners can save costs with live chat, they can better make informed decisions on the customer support channel to choose for their users and customers

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