What is Offerchat?
Put simply, Offerchat is a web based live online chat tool for customer service. It can be added to any website to allow instant, one-to-one communication through chat with a visitor or customer. specifically designed to help online businesses increase their conversions and sales through delivering superior customer support via live chat. What sets Offerchat from other players in the live chat industry is that its live chat tool is full-featured, very easy to use, and forever free.
Why should I use Live Chat?
Having a live chat on your website has lots of benefits, among them:
- Increase sales and conversion on your site
- Fast, convenient and effective customer support
- Minimize customer cart abandonment
- Customer satisfaction and loyalty
- Many more!
How do I start using Offerchat Live Chat?
Sign up for a free account and start using Offerchat live chat within 47 seconds! You don’t have to download a software pack, and you don’t have to go through installations. After a signing up, you’ll go through a couple of steps to embed the live chat widget snippet on your website. Then, you’ll be chatting with your customers and site visitors from the super intuitive web based dashboard.
What do I need to get started?
All you need are three things:
- password
- your own website you want to put a live chat on
There’s NO need for additional hardware and software. Offerchat is fully hosted which means you don’t have to set up your own servers. Everything is web based and hassle-free. As soon as the live chat widget is successfully added to your site, you can access the dashboard anytime, anywhere as long as there is internet connection on your computer.
Is Offerchat really free?
Yes, it is. We won’t even ask for your credit card.
Why is Offerchat free?
Offerchat is 100% free because our revenue model is solely based on offering live chat outsourcing services. Offerchat agents can cover your chats when you are not able to. But if you don’t need flexible chat agents, that’s fine. We want as many businesses as possible to use our free, full-featured tool. In exchange we get a little bit of exposure through the free widget on your site. In using our live chat solutions, there are no hidden fees, ads or gimicks. We’re just cool like that.
How many chat agents can I create with Offerchat?
There’s no limit. You can create unlimited chat agent accounts.
Can I customize Offerchat to match my site’s look and feel?
Absolutely! Just log in to the dashboard and go to the Settings page to customize how the widget looks on your site.
Does Offerchat support multiple websites?
Yes, you can use Offerchat to monitor multiple websites using one control panel account.
Who do I contact if I have questions or need technical support?
You can chat with us or send us an email to [email protected] . We’ll get back to you ASAP.