Why is my credit card being billed monthly?
If your credit card is being billed monthly for Offerchat, your live chat account is most probably upgraded to Enterprise and you’re most probably subscribed to one of the Enterprise packages. To confirm this, login to your Offerchat account and check the plan you are currently subscribed to.
If you are not subscribed to any paid plans, please contact Offerchat Support by email: support[at]offerchat[dot]com. Alternatively, you can click the Feedback button on the dashboard to send us a message or go to the Offerchat homepage and chat with us.