Offerchat is a new way of handling live chat for online retailers and Web App companies who must convert more traffic into paying customers and users.
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Get more sales and conversions with
Offerchat live chat on your website
Delight Customers in Less Time
Make a potential customer feel you’re available right here, right now. Provide a deeper, more personalized customer experience for every individual visitor browsing your site. By adding live chat to your site, every visitor can have an exclusive chat session with you and get specific answers and solutions tailored to that person’s unique needs.
Improved Customer Support
Gain a lasting customer or user loyalty by providing them the fastest, easiest, and the most convenient touchpoint for support. Your customers will love that they can reach you instantly without having to lift the phone, send you an email, or find you in social networks. They can visit your site and presto! – you’re there. Loyal customers are repeat customers and vice versa.
Reduced Sales Expenses
Most phone calls and email inquiries are very simple questions that can be handled by live chat and with oh so much flair! Why spend thousands of dollars for a phone system for your startup or small business when live chat can deliver quality at a much lower cost? By being able to cut support costs, you can widen options for consumers or increase your profit margins.
More Sales and Conversions for You!
Having live chat on your site lets you man your business online. It’s like having somebody behind the counter to attend to people walking in on your shop. It makes your website and your brand personable and trustworthy. Never again will you lose a sale to a competitor just because you were not there to give the information a customer needed.
Do more, Sell Better with Offerchat
Keep your business open 24/7 to your customers or to the world. Prevent abandoned carts by staffing your customer-facing business frontline with professional live chat agents highly skilled in sales and customer service. Get started with a flexible live chat outsourcing plan powered by Offerchat and focus more on what you did best: Running an awesome business.