Live Chat for Ecommerce Tools of the Trade

eCommerce site owners are exposed to hundreds, even thousands, of online tools for the trade. What’s amazing about our digital culture nowadays is the availability of tools for specific tasks — thus, the epic “There’s an app for that!”

And when it comes to online customer support right on your ecommerce web store, you can use Offerchat live chat for eCommerce website. It’s easy to add, and comes in versions most suited to the most popular ecommerce platforms.

Below are 4 Offerchat Live Chat for Ecommerce available for all you rabid sellers out there.

Offerchat Live Chat for Magento

This Offerchat live chat Magento extension is created by a custom Magento developer, David Buell, co-owner of SaveTheMage.com. (Check out the site for more free awesome Magento goodies!)

This extension has been thoroughly tested by our QA and works like magic.

Add this free live chat extension to your Magento store and start chatting with shoppers on your store in real time. Assist them with an item, give personalized information, or just greet them as they land in your store to let them know you’re available online right where they’re at!

Offerchat Live Chat for Prestashop

Prestashop enjoys a robust, solid community in Europe, specifically in France. If by chance you’re a merchant on Prestashop, there’s an Offerchat live chat module that can be easily added to your store in just a few clicks.

The live chat module for Prestashop was created by jeckyl and it can easily be obtained by searching for Offerchat live chat in the forums, or clicking this link.

The Offerchat live chat module for Prestashop works best with the later versions of the ecommerce software. Please create an Offerchat account to have it working. The module is only for the widget to be installed on your store (for customers to see) but you’d need to access the dashboard at Offerchat.com to receive and reply to incoming chats.

The live chat module is free for everyone. Don’t forget to thank jeckyl when you’ve got it up!

Offerchat Live Chat for Shopify

Shopify is the first ecommerce platform we tested the Offerchat live chat on. There’s no one-click to install module for Shopify stores yet but anybody can add the live chat manually by the simply copying and pasting the code.

Shopify store owners can insert the code on their web store theme’s HTML and the widget will show up immediately right after saving. You can follow this installation guide right here or send it to your own web developer!

Offerchat Live Chat for WordPress Ecommerce

WordPress has a wealth of ecommerce themes too for diehard WP users who’d like to do their online business on their favorite blogging platform! Just like any manual installation, you can just copy and paste your assigned live chat code to the HTML theme of your website just before the end head tag.

These tools and options should be more than enough to get you started on giving superb live chat support to online shoppers on your site.

Hey, if other shops are not talking to their customers, doing the opposite surely will revolutionize the way you sell!

Published by

Cheby Labrague
Cheby Labrague

Cheby writes about live chat insights, improving conversions, epic customer service, online marketing and everything in between. She will take you by the hand in exploring how to extend your website's earning power through Offerchat's smart live chat tool, and even smarter live chat people.

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